FAQ
Do I still need an accountant?
Bookie is designed to work alongside your accountant, not replace them. While we automate your day-to-day bookkeeping and provide tax recommendations, we're not a public accounting firm. We always recommend consulting with a professional accountant for tax filings, complex situations, and business advice.
How does Bookie handle my financial data?
Your financial data is encrypted and securely stored. We use bank-level security protocols to ensure your information is always protected.
Will you sell my data?
Absolutely not. We will never sell your data to third parties. We are deliberate about every service we use, like our EU-based hosting and secure payment processing. Any transaction data processed by AI is fully anonymised before it leaves our core system.
What jurisdictions does Bookie support?
Bookie works for freelancers worldwide. We have specialized support for Malta's tax system, including VAT calculations and local compliance requirements. We're actively expanding support for additional tax jurisdictions.
Can I import my existing financial data?
Yes! You can import your historical data using our CSV bulk uploader. Simply format your data according to our template, which works with most accounting software exports, and you'll have your transaction history in Bookie in minutes.
How long does it take to get set up?
Most freelancers are up and running in under 15 minutes. Create your account, set your preferences, and you're ready to start tracking your income and expenses.
What if I'm not happy with the product?
We offer a 14-day money-back guarantee, no questions asked. If you're not happy within the first two weeks, we'll refund you in full. If it's been longer, reach out anyway. We want you to be happy and enjoy using our software.
Is Bookie just an AI wrapper?
No. The core of Bookie is built on deterministic code that ensures your financial calculations are always accurate and reliable. We use AI strategically for specific tasks like receipt processing and transaction categorization, with human review options and fallbacks in place.
You're missing some features I need. What gives?
We're a young company and there's still plenty to build. But features are landing hard and fast. We'll be sharing our roadmap with customers soon so you can help prioritize what we build next.